Resume
Rachel DeMarco
Phone: (516) 477-0209 Email: [email protected] |
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Skills
Computer: Confluence, FrameMaker, Git, JIRA, MadCap Flare, PowerPoint, RoboHelp, Snagit, Word, WordPress
Other: Editing, Template Creation, Project Management
Experience
Sovos Compliance, LLC, Wilmington, MA
Technical Writer III (Previously I and II): February 2016 - Present
iConcept Media Group, New York, NY
Social Media & Editorial Intern: 06/2015 to 08-2015
Uomo Moderno, Philadelphia, PA
Staff Writer, Marketing Intern: 04/2013 to 04-2016
Staff Writer, Research Intern: 04/2013 to 01/ 2014
Education
Bachelor of Arts in English, Professional Writing Concentration December 2015
Extensive coursework in Fashion Merchandising and Business Administration
The University of Delaware, Newark, DE
Computer: Confluence, FrameMaker, Git, JIRA, MadCap Flare, PowerPoint, RoboHelp, Snagit, Word, WordPress
Other: Editing, Template Creation, Project Management
Experience
Sovos Compliance, LLC, Wilmington, MA
Technical Writer III (Previously I and II): February 2016 - Present
- Write user, installation, onboarding, and REST/API manuals as well as release notes about tax compliance software for both internal and client-facing audiences
- Manage the documentation process, train and manage new hires, review documentation, and provide edits
- Create documentation templates and work with UX/UI on language standards used across the company
- Work as a project manager to organize meetings and keep team members on track with their schedules
iConcept Media Group, New York, NY
Social Media & Editorial Intern: 06/2015 to 08-2015
- Edited and fact checked the latest articles
- Wrote and published stories on several topics (e.g., technology, business, fashion/lifestyle, etc.)
- Managed Twitter, Instagram, and Facebook accounts
Uomo Moderno, Philadelphia, PA
Staff Writer, Marketing Intern: 04/2013 to 04-2016
- Managed social media platforms and additional online content
- Promoted and assisted fashion shows and events
Staff Writer, Research Intern: 04/2013 to 01/ 2014
- Researched and wrote weekly men's fashion articles for the online magazine
Education
Bachelor of Arts in English, Professional Writing Concentration December 2015
Extensive coursework in Fashion Merchandising and Business Administration
The University of Delaware, Newark, DE